The purpose of this position is driving revenue growth, must acquire new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy, to seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer relationship management within the informal channel of the organisation across the region
RESPONSIBILITIES
Identify New Business
Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
Identify Business opportunities - Cold calling looking for new sites for Starter Pack Distribution
Operational Compliance
Ensure that call diary is compiled and effectively executed on a monthly basis
Ensure that effective best practice standards of merchandising are implemented and adhered to at all point of purchase channels
Ensure adherence to company policy and relevant legislation
Inventory Control
Inventory control and balancing
Submit weekly & monthly inventory reports
Manage all allocated inventory Sales (Manager)
Ensure that achievement of regional sales, activation and connection targets
May also or alternatively involve providing back-office support to a sales team
Plan and execute monthly/ quarterly/ and annual regional sales plans
Client & Customer Management
Ensure that your customer base is maintained on the master database
Leverage both internal and external relationship to increase brand awareness and effective execution
Improve customer retention in the SPI/SPD/SPU channels
Building and maintaining relationship with existing clients
Responding to enquiries in a professional and knowledgeable manner
Ensure cellphone network relationships are managed effectively
Build and maintain relationships with new clients
Resolving Customer Issues
Respond to more advanced issue escalations promptly and appropriately and provide managerial approvals as required
Insights and Reporting
Extract and combine data to generate standard reports
Analyse weekly and monthly regional reports to identify opportunities and threats
Leadership and Direction
Explain the action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organization's strategy, mission and vision
Motivate people to achieve business goals
People & Performance Management
Monitor the performance of the team
Allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal
Requirements:
BEHAVIOURAL COMPETENCIES
Customer Focus
Interpersonal Savvy
Communicates Effectively
Action Oriented
Instills Trust
Being Resilient
Drives Results
SKILLS
Action Planning
Verbal Communication
Sales Planning and Coordination
Account/Client Management
Computer Skills
Commercial Acumen
Data Collection and Analysis
EDUCATION
Matric
Sales Diploma advantageous
EXPERIENCE
Must have Inform al/Main market working experience in the industry
Starter Pack or Prepaid Distribution and Sales experience
